Shocking spike in fuel prices is hurting all of us. Click here.

Here’s What to Do

plumbing emergency massachusetts There’s no escaping the cold in Bristol County during the winter. And winter poses a few threats to your home. One of those is having your pipes freeze and possibly burst. That’s a serious problem that may require professional intervention, and W.H. Riley is here to help. Our team of plumbers has a vast amount of expertise and can handle any job. So if you find yourself with frozen pipes this winter or have any other plumbing emergency, W.H. Riley & Son is up to the job.

Tips for Preventing Frozen Pipes

The weather is beyond your control. You can’t make it a milder winter. But there are some straightforward things you can do to make it less likely that your pipes will freeze. Here are some things to do this winter to help protect your pipes:

  1. Always have fuel. If your heating system doesn’t have the fuel it needs, it will stop running and leave you with a cold house. In addition to putting the health and safety of your family at risk, having a heatless house on a cold winter day can leave you with frozen pipes. So making sure you always have enough fuel is a really important way to avoid frozen pipes. W.H. Riley & Son offers both our heating oil and propane customers an automatic delivery service that virtually eliminates the chance you’ll have a run-out.
  2. Use a whole-house generator. We’ve already seen regions on the East Coast get hit with record-breaking winter storms that left whole neighborhoods without power. Unfortunately, a power outage like that can leave vulnerable homes with frozen or burst pipes. A whole-house generator can make a big difference during a power outage. Whole-house generators kick in within seconds of a power outage and keep everything you want running in your home powered up. That means that even if there’s a blackout while you’re sleeping or away on vacation, everything in your home will continue to function as it should. That includes your heating system. Keeping your home sufficiently heated is a big part of preventing frozen pipes.
  3. Drain Seasonal Pipes & Hoses. You’ll want to consider the pipes and hoses outside of your home as well as the ones inside of it. Hopefully, you prepared all of your seasonal pipes and hoses for the winter before the first chill. That includes pipes for your swimming pool and sprinkler system and any hoses connected to the exterior of your house.
  4. Insulate your home. The better insulated your home is, the better it will retain heat. Adding insulation to your home won’t just help keep your pipes warm enough not to freeze, it will also make your home more energy efficient and save you some money on your energy bills.
  5. Open your cabinets. Keeping your kitchen and bathroom cabinets open will help the warm air in your home circulate around any exposed pipes so they stay warmer.
  6. Set your thermostat. A lot of our tips for preventing frozen pipes really boil down to keeping your home warm enough. We recommend setting your thermostat no lower than 55 degrees Fahrenheit. If your boiler or furnace starts showing signs of problems, call W.H. Riley for service. Our trained and certified service technicians have the expertise and experience to troubleshoot your heating system problem and provide any necessary repairs.
  7. Keep some water running. When the temperature is expected to drop particularly low, it can help to keep a small amount of cold water running from your faucets. Running water doesn’t freeze as easily as standing water.

Whether you need installation, repairs, or maintenance, W.H. Riley is here to handle your plumbing needs. We’re a full-service plumbing company.

You Can Count on W.H. Riley

You can count on the plumbing professionals at W.H. Riley. We do quality work. And we never cut corners.

If you need residential or commercial plumbing services in Southeastern Massachusetts, contact W.H. Riley & Son today.

An Important Checklist

heating oil delivery massachusetts For many communities in America, this has already proven to be a challenging and in some cases dangerous, winter. Record snowfall. Power outages. Freezing temperatures. This winter hasn’t been easy.

At W.H. Riley, we care about your family’s safety and comfort. We offer top-quality heating oil for the best price and pair that with outstanding service. You can count on us to be there when you need us, because we’re a full-service heating oil company. We have our own storage facilities as well as the staff and fleet of vehicles to meet our customers’ needs.

As a customer, there are some things you can do to help us serve you more efficiently and safely.

Winter Heating Oil Delivery Checklist

By using the following checklist, you’ll be helping the W.H. Riley heating oil delivery team serve you and your family safely and efficiently.

  1. Keep your walkway and driveway clear. Don’t allow snow and ice to accumulate. That will make access via your walkway or driveway more difficult. That’s dangerous for you, anyone visiting you, and our delivery team. Always ensure that there is a clear and safe path from the street to your fill pipe. This will greatly help our delivery and service crew members provide safe and efficient fuel delivery.
  2. Make your fill pipe easy to locate and access. That will also greatly help us with the delivery process. We recommend that you mark your fill pipe with a brightly colored flag that’s tall enough to be visible after significant snowfall and snow drift. Making your fill pipe easier to find during and following a storm will help you keep a clear path to it and help our delivery personnel find it.
  3. Keep a close eye on your fuel levels. During the winter months, many families find themselves spending more time at home and entertaining more family members and friends. That along with sudden cold snaps can cause you to use more fuel in less time than you might have anticipated. You don’t want to run the risk of a run-out. Call W.H. Riley to schedule a delivery before your tank is less than ¼ full. Or enjoy the ease and convenience of receiving automatic heating oil delivery. We’ll track your fuel use and the weather forecast and automatically fill your tank so you always have enough heating oil.
  4. Keep us in the loop. If you’re already enjoying the benefits of our automatic delivery service, don’t forget to keep us up to date. The more accurate a picture we have of your household’s habits and needs, the more accurately we can deliver for you. Some things to let us know about include changes in the size of your family, upcoming travel plans, and changes to your home like additions or renovations. Anything that could lead to an increase or decrease in your heating oil needs is helpful for us to know about.

Service You Can Count On

You count on W.H. Riley & Son to help keep you safe and comfortable in your home all winter long. We provide our southeastern Massachusetts customers with competitive prices, stellar customer service, and an exemplary safety record.

Contact W.H. Riley today to learn more about our heating oil delivery services in Bristol County and nearby.

cost of diesel massachusettsW.H. Riley & Son offers businesses in and near Bristol County high-quality diesel fuel for both on-road and off-road vehicles. The types of businesses that rely on diesel fuel are often providing essential services. Diesel keeps fleets of trucks and commercial vehicles on the road. It powers industrial and agricultural equipment. It also runs the generators in hospitals, nursing homes, and other healthcare facilities—keeping essential equipment up and running when being without power simply isn’t an option. Those generators also protect people and technology by keeping HVAC systems up and running in a variety of businesses.

Whatever business you’re in that relies on diesel, you need a diesel delivery company you can count on. W.H. Riley is that company. We provide dependable bulk fuel delivery. And whether you need skid or bulk tank delivery, our team of trained professionals will deliver when and where you need them to.

In addition to a reliable source of diesel, you also want to know you’re getting real value. W.H. Riley offers competitive prices, but we also add value by providing easy ordering and reliable deliveries. When you need us, we respond quickly so you can stay focused on the business you’re running.

Why Are Fuel Costs Different?

As you may have noticed, the price of diesel has been higher than regular gasoline prices lately. In fact, according to the U.S. Energy Information Administration, the per gallon price of on-road diesel has been higher than that of regular-grade gasoline almost continuously since autumn of 2004. Previously, the cost of diesel used to be lower than that of gasoline except for during the winter months. What’s behind this change? There are three primary reasons: the use of cleaner diesel blends, an increase in state and federal taxes, and an increase in demand for diesel. Let’s take a closer look at each one.

Cleaner Diesel Blends

Several years ago, the EPA instituted rules that limited the sulfur content of diesel fuel. This was done to reduce toxic emissions because the airborne sulfur matter is toxic to humans and other organisms. As a result, the U.S. has transitioned to less polluting diesel fuels with lower sulfur content. That caused an increase in the costs associated with the production and distribution of diesel fuel. Additionally, diesel with a lower sulfur content also has a lower energy density. That means that each gallon offers less fuel economy. As a result of the rise in production and distribution costs coupled with the lower energy density of low-sulfur diesel, prices increased.

Taxes

The taxes applied to the sale of on-road diesel are higher than the taxes applied to the sale of gasoline at the federal level. Currently, the federal tax on on-road diesel is higher than the tax on gasoline by 6 cents per gallon. States also impose their own taxes on on-road diesel fuel. On average, the taxes imposed on the sale of on-road diesel in each state is more than 7 cents per gallon higher than the state taxes imposed on the sale of gasoline.

Demand

The concept of supply and demand is a basic principle of economics. When supply decreases, prices tend to increase. That’s largely because when a resource is in limited supply its real or perceived value increases. Similarly, when demand increases, prices tend to increase as well. When there is a greater need or demand for a resource, its value and therefore its cost increases. If supply decreases while demand is increasing, prices can go up sharply. That’s been the case for diesel of late. The demand for diesel domestically and internationally has been high. Affecting the supply of diesel is the fact that it’s not produced at the same high rate as gasoline. For every barrel of crude oil that’s refined, roughly half as much diesel is produced as compared to gasoline. So it’s in lesser supply.

Whatever the demands of your business, W.H. Riley is here to help by offering the quality your business needs. You can always rely on us.

Contact W.H. Riley & Son today to learn more about our diesel fuel services.

Making the Right Choice for Your Home

heating oil options massachusetts If you’re a W.H. Riley customer, then you’re already benefiting from our commitment to quality. Our family business is dedicated to providing the best products, prices, and service. And we are advancing with the times. Once we delivered coal, hay, straw, and wood, but now we have more advanced fuel solutions to offer. We’d like to tell you a bit about one of them.

W.H. Riley is proud to deliver a fuel called Bioheat® fuel to our heating oil customers in southeastern Massachusetts. Bioheat fuel is the industry’s official registered name for the fuel comprised of a blend of ultra-low-sulfur heating oil and renewable biodiesel that’s made from organic and recycled products.

This fuel offers a number of advantages over traditional heating oil. And there’s no need to make any changes to your furnace, boiler, or oil tank to use it. In fact, there’s nothing you need to do except order your heating oil from W.H. Riley. We already deliver Bioheat fuel with every heating oil delivery.

Bioheat Fuel vs Traditional Heating Oil

In terms of environmental benefits, price, and its impact on your heating equipment, there are a lot of reasons Bioheat fuel is a better choice than traditional (or No. 2) heating oil.

Environmental Benefits

Bioheat fuel burns more cleanly and efficiently than traditional heating oil. That’s good for the environment and saves you money on the cost to heat your southeastern Massachusetts home.

Bioheat fuel’s benefit to the environment is measurable. Compared to traditional heating oil, it reduces greenhouse gas emissions by as much as 86%. Companies across the country are transitioning to higher levels of Bioheat fuel. As this trend continues, heating oil will move closer to being carbon neutral, and as a result, we’ll see a reduction in its carbon footprint.

Price Comparison

As a consumer, you won’t notice a significant difference in the price of Bioheat fuel versus traditional heating oil. However, because Bioheat fuel burns cleaner, you need less of it. When you don’t need as much fuel to comfortably heat your home, you don’t need to buy as much fuel to comfortably heat your home, and that’s a surefire way to save on your fuel costs.

Heating Equipment

In addition to being better for the environment and your budget, because Bioheat fuel burns so cleanly, it’s better for the health of your heating system. Using a cleaner fuel means your heating system should need fewer repairs during its lifetime. So you’ll save on repair costs. Plus, using a cleaner burning fuel should also extend the life of your heating system, so you won’t need to invest in a new heating system as soon.

Choose W.H. Riley & Son

W.H. Riley & Son provides service you can count on. We’ve been meeting the fuel needs of southeastern Massachusetts since 1873. We pride ourselves on offering our residential and commercial customers the highest-quality fuels and the highest standard of service. And one of the quality fuels we’re proud to deliver for our customers is Bioheat fuel.

Contact W.H. Riley & Son today to request a heating oil delivery or to learn more about our commitment to the environment.

plumber massachusetts W.H. Riley & Son is a full-service plumbing company handling the plumbing needs of our customers in Massachusetts’ Bristol County and nearby areas. And we’ve got you covered inside and outside your home. We employ top professionals who bring a vast amount of expertise to every job. And as plumbing evolves, so do we.

When most people think about plumbers, they think of the old cliché. A guy working under a sink while his pants do a poor job of covering his entire rear end. But the plumbers of today have to deal with a lot of complex systems and appliances as homes continue to get more advanced for the sake of comfort, cleanliness, and convenience.

Modern plumbing goes beyond toilets and sinks. Plumbing also involves your propane and natural gas cooking appliances.

Whether you’re in need of repairs or an upgrade, the amazing plumbers at W.H. Riley can make sure all of your appliances and systems are running as well as possible from a plumbing standpoint.

Our Plumbing Services

W.H. Riley is here to handle any plumbing job you need taken care of. In addition to selling top-quality boilers and water heaters, we also provide the plumbing services they require.

Here’s a closer look at some of the plumbing services W.H. Riley offers:

If you’re building a new home or renovating the home you already have, you want a plumber you can trust. The plumbing service professionals at W.H. Riley will work as seamlessly as possible with your contractor or builder to help keep your construction or renovation project going as smoothly as possible.

W.H. Riley also gives you the flexibility to manage your plumbing service costs. We offer payment plans as well as financing options when you come to us for plumbing installations, plumbing maintenance, and plumbing repairs.

Count on Us

When you hire the plumbing professionals at W.H. Riley, you get quality work. We don’t cut corners. We don’t use drain cleaners that contain harmful chemicals, because those can severely damage your pipes and plumbing systems over time.

At W.H. Riley we respect your time and money, so we don’t waste either. We are also respectful of your property—treating it as though it were our own. When we’re on the job, we work efficiently and effectively so that you’re minimally inconvenienced and everything is done right the first time.

If you need residential or commercial plumbing services in southeastern Massachusetts, contact W.H. Riley & Son today.

The Basics

furnace company massachusetts Autumn is here and that means you and your family will become increasingly dependent on your home’s heating system to keep you comfortable. If you have a furnace, now is a good time to refamiliarize yourself with the basics of your home heating system and schedule a maintenance visit. Don’t get caught with a no-heat emergency this winter because you skipped out on maintenance. Nearly 80% of heating systems repairs are avoidable with routine maintenance. A maintenance visit now will make it less likely that you’ll need unexpected (and more costly) repairs this winter.

W.H. Riley & Son can handle all your furnace needs. We provide furnace installation, furnace maintenance, and furnace repair in Bristol County Massachusetts, and nearby.

Furnaces 101

A furnace is a forced air system. Furnaces burn fuel like heating oil or propane to heat air that a blower fan then pushes through your home through a system of ducts that lead to vents.

Furnace Benefits

Furnaces are a popular heating system among homeowners like you in Southeastern Massachusetts. That’s largely because furnaces offer certain advantages over other heating systems. Here are some of the benefits of having a furnace:

W.H. Riley Can Handle It

W.H. Riley & Son is a full-service furnace company. If it’s time for an upgrade, we can help you find the right furnace for your home or business. We offer free estimates, and we even make buying a new furnace easier with payment plans and help taking advantage of available rebates.

If you’re sticking with the furnace you already have, we can help keep it in top shape. Regular maintenance is the key to keeping your heating system running efficiently. If you run into a problem, our trained and certified service technicians offer exceptional troubleshooting and furnace repair services. And if you’re one of our fuel customers, we offer 24/7 emergency service.

Contact W.H. Riley & Son today to learn more or to make us your source for furnace heating.

Is Your Heating System Ready for Winter?

boiler company massachusetts This is the season when we break out the sweaters and enjoy pumpkin spice. It’s also a good time to familiarize yourself with your heating system and make sure it’s in good shape. Now is a great time to call on the technicians at W.H. Riley & Son. We can make sure your heating system is functioning as efficiently as possible and ready to keep you and your family toasty and warm all winter long.

At W.H. Riley & Son, we’re heating system experts. We service and install boilers and furnaces. How about you? Do you know how your heating system works? Do you even know whether you have a boiler or a furnace? Let’s take a look at how to tell which system your home uses and then explore how a boiler works.

Do You Have a Boiler or a Furnace?

In everyday speech, you may hear lay people using the words “boiler” and “furnace” interchangeably. However, boilers and furnaces are different. They serve the same purpose (heating your home), but they accomplish it differently.

Here’s a quick and easy way to tell which type of heating system your home has. Just look for radiators or vents. If your home has radiators (or baseboards), then it also has a boiler. If your home has vents, then it has a furnace.

Now let’s take a look a closer look at boilers and how they work.

Boilers 101

Boilers are hydronic heating systems because they use hot water or steam to heat your home. That means a boiler can either be a hot water boiler or a steam boiler. Hydronic refers to the transfer of heat by circulating water or water vapor (steam) in a closed system of pipes.

A hot water boiler burns fuel to heat water that is then pumped through pipes to baseboards, radiators, in-floor radiant tubing, or other sealed hydronic devices throughout your Massachusetts home. Then the water returns to the unit and the cycle continues.

With a steam boiler, the process is very similar. However, the water is converted to steam before circulating throughout your home.

A lot of people like the fact that boilers run fairly quietly. And because they don’t rely on fans or blowers, they don’t add any dust, dirt, or allergens to the air in your home.

Get Ready for Winter

Now is the season to make sure your heating system is ready to keep your household warm and comfortable this winter. That’s something best left to the pros. You don’t want any no-heat emergencies on a cold and biting day. The best way to get peace of mind and prepare your heating system for winter is to schedule a maintenance visit. And winter is just around the corner, so don’t put it off.

In addition to protecting against a breakdown, getting maintenance for your heating system now will save you money all winter long. A heating system that doesn’t receive regular professional maintenance becomes measurably less efficient every year. The less efficient your heating system becomes, the more it costs you to heat your home.

The pros at W.H. Riley & Son perform boiler maintenance and repair in Massachusetts’ Bristol County and nearby neighborhoods. Let us help you get your boiler primed and ready for the winter ahead.

Service You Can Count On

Winter is coming. Don’t get caught with a boiler that can’t handle it. Let the experts at W.H. Riley & Son make sure your heating system is ready to work reliably and efficiently for you and your family.

Contact W.H. Riley & Son today to learn more or schedule a maintenance visit.

Which Is Right for Your Home?

propane or electric heat massachusetts It’s in the news again. A number of municipalities around the country are trying to legislate their residents towards electrification. Have you wondered how an electric-powered home compares to one that uses propane? Let’s take a look.

The Downside to Electricity

Although electricity gets a lot of buzz, it’s not a perfect energy source. It can prove inefficient for things like heating your home in near-zero weather. And its production has negative effects on the environment. Let’s take a closer look at the drawbacks of electricity.

The Benefits of Propane

Here are some of the benefits you get when your home is powered by propane:

Service You Can Count On

W.H. Riley provides service you can count on. We’ve been delivering fuel to our customers since 1873. And we remain committed to providing quality fuel at a fair price.

Contact W.H. Riley & Son today to learn more about propane delivery in Southeastern Massachusetts. We also service propane appliances.

Updated October 19, 2022

Dear Customers,

On October 5, OPEC announced it was slashing production by two million barrels a day. Within just three days, our suppliers increased the cost of heating oil by 70 cents per gallon. That’s right, 70 cents per gallon.

This is not just impacting heating oil. Expect natural gas, electricity, gasoline, and diesel to move higher too. (Fortunately, propane prices have remained a bit more stable.) Of course, this is not simply about supply and demand. We’ve learned that when prices move this far this fast, you can always see the impact of Wall Street firms that jump to take advantage of the momentum to make a quick buck. (Or should we say millions of bucks?) It frustrates the heck out of us.

Of course, things can turn around just as quickly. We saw prices spike in spring only to drop by over a dollar in summer. There are just too many variables to know where things will go from here.

Here are a few things to bear in mind:

  1. We hate high prices and volatility just as much as you do. It hurts our customers, hurts our company, and makes planning very difficult.
  2. This year, supply issues could become problematic. While we have excellent relationships with our suppliers, it is imperative that you go on (or stay on) automatic delivery. This way, if we go on “allocation” from suppliers, have drivers out sick because of COVID, or face severe weather, we can manage capacity better and keep you warm.
  3. Don’t be surprised by big bills. If you’ve already signed up for our Easy Pay Payment Plan, you made a smart move! If you haven’t, it is not too late. If you’d like to know how much you used last year so you can project this year’s bills more accurately, call us. This is going to be painful, but it will be helpful to be able to plan for it.
  4. If you are having trouble keeping up with your payments, it is critical that you call us as soon as you realize there’s an issue. We can work with you but only if you communicate with us early.

We will try to keep you informed as events unfold. There are many things we can’t control, but we will always prioritize our existing customers over new ones. We will go the extra mile to keep you safe and warm. And we will be there when you need us.

Sincerely,
Your W.H. Riley & Son Team

Is Your Boiler or Furnace Ready for Winter?

heating service massachusettsNow that it’s officially autumn, it’s a good time to make sure your Southeastern Massachusetts home is ready for whatever winter weather is around the corner. That means making sure your heating system is in good working order. Whether you have a boiler or a furnace, the technicians at W.H. Riley & Son can make sure your heating system is functioning as efficiently as possible.

The experts at W.H. Riley & Son know their way around a boiler and a furnace. How about you? Do you know how your heating system works? Do you know the difference between a boiler and a furnace? Why not spend some time getting to know your heating system? For starters, let’s take a look at what makes boilers and furnaces different and how they each work.

Are Boilers and Furnaces the Same?

You might hear people using the words “boiler” and “furnace” interchangeably. However, boilers and furnaces are different. A boiler and a furnace can each be part of a home’s heating system, but they work differently.

Is It a Boiler or a Furnace?

You don’t have to be an expert to tell the difference between a boiler and a furnace. If you want a quick and easy way to tell which heating system a home uses, check for radiators and vents. A home with radiators (or baseboards) has a boiler. A home with vents has a furnace.

Now let’s take a look at how each of these heating systems work.

How Do Boilers Work?

A boiler is called a hydronic heating system because boilers use hot water or steam to heat your home. That means a boiler can either be a hot water boiler or a steam boiler.

A hot water boiler burns fuel to heat water that is then pumped through pipes to baseboards, radiators, in-floor radiant tubing, or other sealed hydronic devices throughout your Massachusetts home. The water returns to the unit and the cycle continues.

With a steam boiler, the process is very similar. However, the water is converted to steam before circulating throughout your home.

Boilers offer the advantage of running quietly. They also don’t rely on fans or blowers, so they don’t contribute to the blowing of dust, dirt, or allergens in the air.

How Do Furnaces Work?

Boilers are hydronic systems—using hot water or steam. Furnaces are forced air systems. Furnaces burn fuel to heat air. That hot air is then pushed through a system of ducts that lead to vents throughout the home.

Prepare Your Heating System for Winter

You want to know that your heating system is ready to keep your household warm and comfortable this winter. The best way to get peace of mind and prepare your heating system for the cold days ahead is to schedule a maintenance visit.

W.H. Riley & Son performs boiler installation, boiler maintenance, and boiler repair for our customers in Bristol County Massachusetts and nearby. W.H. Riley & Son can also handle all of your furnace needs.

Receiving regular maintenance for your heating system helps you save money all winter long. A heating system that doesn’t receive regular professional maintenance can lose up to 5% of its efficiency every year. When your heating system loses efficiency, it costs more to heat your home.

A maintenance visit now will also make it less likely that you’ll need unexpected (and more costly) repairs this winter. Nearly 80% of heating systems repairs are avoidable with routine maintenance.

Service You Can Count On

Winter will be here before you know it. Let the experts at W.H. Riley & Son make sure your heating system is ready to work reliably and efficiently. Our trained and certified service technicians offer exceptional maintenance, troubleshooting, and repair services for boilers and furnaces. And if they discover you need an upgrade, they can help you through that process too.

Contact W.H. Riley & Son today to learn more or schedule your next maintenance visit.